Privacy Policy – Nitya Planter

At Nitya Planter, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from Nityaplanter.com.

By accessing our website, you agree to the terms outlined in this policy.


1. Information We Collect

We collect information to provide a seamless, secure, and personalized shopping experience.

a. Personal Information

When you make a purchase or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Order Notes (if any)

b. Payment Information

For online payments, we use trusted and secure payment gateways.
We do not store or access your card, UPI, wallet, or net banking details.

c. Automatically Collected Data

We may collect data automatically through cookies and analytics tools:

  • IP Address

  • Browser & device information

  • Pages viewed, time spent, click actions

  • Referring URLs

  • Location (approximate, non-personal)

d. Cookies & Tracking Technologies

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Track cart items

  • Analyze traffic for better user experience

You can disable cookies anytime through your browser settings.


2. How We Use Your Information

We use your information for the following purposes:

  • Processing orders and providing order updates

  • Delivering products to your address

  • Customer support and responding to queries

  • Improving website performance and user experience

  • Sending promotional emails (only if you opt-in)

  • Preventing fraud and enhancing security

We strictly follow responsible data usage and do not misuse any customer information.


3. Sharing Your Information

We never sell or trade your personal information.

We may share your data only with trusted third parties necessary to operate our business:

  • Payment gateways for secure payments

  • Courier partners for delivery

  • Technical and hosting partners for website operations

  • Marketing tools (only if you opt-in)

All partners follow strong data protection standards.


4. Data Security

We implement strict technical and organizational measures to protect your data:

  • Encrypted connections (HTTPS)

  • Secure servers & firewall protection

  • Access controls & authentication measures

While we strive to ensure complete security, no online system is 100% foolproof. We advise customers to use strong passwords and avoid sharing account details.


5. Your Rights as a Customer

Under Indian privacy guidelines, you have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data (where legally allowed)

  • Opt-out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at nityaplanter@gmail.com.


6. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or the content on those sites.


7. Retention of Information

We retain your data only for:

  • Order processing

  • Legal compliance

  • Accounting & tax purposes

  • Customer support

Once the retention period passes, data is securely deleted.


8. Changes to this Privacy Policy

We may update this policy periodically to reflect:

  • Changes in business practices

  • Legal requirements

  • Improvements in security

Updates will be posted on this page with the revised date.


9. Contact Us

For questions, requests, or concerns regarding this Privacy Policy:

📧 Email: nityaplanter@gmail.com
📞 Phone: +91 74539 02064
📍 Address: Rohta Agra, Agra, Uttar Pradesh 282009
🌐 Website: Nityaplanter.com